Our Ingaged Academy training for all our virtual agents consists of all business aspects; included and not limited to soft-skills training, business etiquette, customer service, management and leadership, business writing, communication, presentation skills, creativity, critical thinking, and problem solving, time management and productivity, facilitation, train the trainer, diversity, change management, entrepreneurship and various executive topics.

We believe that our training will develop “lifers” within our organization and will help create long-term business relationships with our clients. We understand that high turn-over employees can lead to poor quality of service, that can trickle down to your clients.  It’s no secret that a strong company culture that values learning translates directly to greater employee loyalty, employee retention, and growth potential.